Yeah, I know exactly what you're thinking right now. After you read the title of this blog, you probably thought, "Oh man! It's yet ANOTHER blog about lowballing in the voiceover industry!" I know you might find it ironic and even a little funny that I have already made a post advising people to stop blogging about this topic and here I am – jumping on the bandwagon right along with the rest of them. Before you decide to click away or curse me out in an email or private facebook message, bear with me for a moment because I’ve developed a perspective that is much different from many others and just might lead this bandwagon in a completely different direction.
Within this industry (and in the world of professional
services in general), it is important to have a "Field of Dreams"
perspective when it comes to quality. What do I mean by that? Well, if
you are familiar with the movie, then you probably already know where this is
going, but (for those that do not), "Field of Dreams" was a hit 1989
Kevin Costner movie about a farmer that follows the guidance of a mysterious
voice to plow under his corner in to build a baseball field. The voice uttered one of the most famous
movie quotes of all time, "If you build it, he will come."
His wife allows him to go through with it, but they both
later regret the decision when they realize that no one came, they were broke
and were about to lose everything. However, that is when Kevin's character (Ray) started receiving visitors
who were actually dead baseball players from the early 1900s. The voice provides him with guidance to help
these players fulfill their long lost dreams and goals. Other people believed that Ray was crazy,
because he was the only person that could hear the voice and see the players so
they kept urging him to change his mind, replant his crops and get back to
making money as a farmer. However, Ray
ignored them and kept moving forward, helping these players fulfill their
dreams. Towards the end of the movie,
Ray's dream was fulfilled as he was reunited with his late father followed by
thousands of people driving to the field to watch the game, making it a huge
success.
Now, you might be asking yourself, "What in the world
does this movie have to do with lowballing in the voiceover industry?" Before you start thinking that I have lost my
mind, that I am hearing voices or that I just really love watching Kevin
Costner movies, hear me out.
Regardless of the type of work we do or the specific
industry that we might be working in when we do it, we always need to focus on
providing quality work for quality pay. It is very easy to get
so caught up in the playing the game of numbers that you forget about what is
truly important. There are so many lowballing parasites that
are feeding off of the voiceover industry right now that it can be extremely
difficult to survive in this industry. Many people have decided to drastically drop all of their prices and
become one of those parasites just to be able to make a little money. Even though that may seem like the key to
success, many voiceover talents and artists find out the hard way every year
that it is not.
If you focus on building a quality business, then you should not settle for anything less than
quality pay for the hard work and
consistent effort that you bring to the table day in and day out. There are many more customers out there right
now that are looking to spend as little as they can to get what they need than
there are customers that are willing to pay quality prices for quality
work. However, that latter group is the
only group that we should be targeting! We need to be willing to stand our ground and be fully prepared to
defend our work, refusing to compromise or jeopardize our quality standards
just to be able to work for a client that clearly has no respect for them. You can't expect to find a diamond in a shop
that only offers cubic zirconia and you definitely should not expect to purchase
a brand new vehicle that runs great from a salvage yard. Therefore, why would a customer expect to
receive anything other than cheap imitations and junk from a lowballing voice
talent?
This is the picture that we have to be willing to paint for
our prospective clients that are "shopping around" and "weighing
their options" but always seem to be leaning more towards the lowballing
talent instead. Whenever a client even thinks about using the line, "Well,
Mr. Lowballer is willing to do this work for half of what you charge," I simply will reply with something
like, "You would not even be able to receive half of the quality that I can offer you, Mr. Customer, for half of the price!"
We have to be confident in ourselves as professionals. Instead of whining about the different lowballing workers that are hunting down
as many clients as they can, focus on
taking a stand and reminding your clients why they should stay with you in
the first place. Remind them that
quality is not something that comes cheap. Even though they may pay a little more upfront, they will get exactly
what they need the first time around instead of being forced to pay even more
on the back-end to have a lowballing contractor's work fixed or replaced all
together.
Think about it just like you would a poker game. A lowballing contractor wants to make people
think that they have the perfect hand, but is really just a great bluffer. Instead of identifying their bluffs and
staying in the game, there are so many quality players that willingly
giving up their quality hands as a sign of surrender. Don't give up! Keep fighting by continuously
raising the stakes until they are forced to reveal their cards to their
clients. That is the moment that we should be fighting for because that is
the moment when those customers and clients that insisted on "shopping
around" and "weighing their options" will start to realize that
they were wrong all along.
Instead of being so quick to match lowballing offers, take a
different approach. Do not focus too
much on defense, but, rather, focus on a counterattack. Use the work of lowballing talent against
them in order to show your prospective clients a sneak preview of what they
might be getting by deciding to reject your offer because of a pricing
difference. One of the most effective
tools that I use is found at this link: http://www.youtube.com/watch?v=RMtmeQRuU6k. Whenever someone tries to get me engaged in a
bidding war with lowballing workers that charge $50, I simply send them that
YouTube link to show them exactly what they can get for $50.
I am not using this YouTube link as a way of bashing this person, so please do not take it that way. I use this as a tool as a two-edged sword to remind myself why I will never compromise the quality standards that I have set for my work just to close a few more clients and it reminds my potential and existing clients about why they should never expect me to do so.
If a client expects quality work, they should be focused on
investing the right sound for their project more than the right price. If you build a quality business, quality
clients will come! Other people
and professionals will try to discourage you, distort your vision and distract
you from achieving your goals. That is
just because they do not see what you see when they look at your business. They cannot see the successful baseball
diamond, because they are too focused on the cornfield. They cannot see the needles, because they are
too distracted by the haystacks.
Just as they need to go to a diamond jeweler for diamonds
and a dealership for a brand new car, lowballing clients are never going to
find the true gems and showroom quality that they expect without coming to you
first. That is the mentality that you need to have and fight to maintain,
regardless of how many clients seem to be turning you down because of it. I would rather struggle for 10 quality
clients that each lead to thousands of dollars of work this year instead of for
thousands of clients that only wants to pay me 10 dollars.
Believe in your work. Believe that what you can offer to your client is worth every dollar
that they spend for it, even if it is a little more than they expected to pay upfront. This is how you will be able to achieve the
success and longevity that you have been dreaming about since you first began
this journey. And do not let any
lowballing client ever make you think otherwise.
For the record, yes – I do like Kevin Costner movies, but that's not the point! (Lol) Use that perspective to clear the field of
corny lowballing clients and plant the seeds that will allow you to eventually
cultivate a field of dream client that will offer you high-quality pay for high-quality
work for many years to come!